Terms and Conditions

Victest Driving School
Last updated: 24 September 2026

These terms apply to driving lessons, test preparation and test-day vehicle services supplied by Victest Driving School (“we”, “us” or “our”). Please read them before confirming a booking. Nothing in these terms limits rights you have under the Australian Consumer Law.

Bookings and availability

A booking is confirmed when we agree on the service, date, time, pickup location and price. An enquiry or request for a time is not a confirmed booking. Lessons and test-day vehicle use are subject to instructor and vehicle availability. Please tell us your suburb, current driving experience and any booked VicRoads test details when arranging a session.

Prices and payment

Prices displayed on our website are in Australian dollars. We will tell you the total price, including any applicable distance-related charge or unavoidable fee, before you confirm a booking. The confirmed price for a booking will not be changed without your agreement, except where a change to the service is requested and a revised price is agreed. We will tell you when and how payment is due when you book.

A test-day package covers only the items stated in the confirmed booking. VicRoads charges, including a test booking fee, are separate unless we expressly say they are included. If you are unsure what is included, ask us before confirming.

Cancellations and rescheduling

Please contact us as soon as possible if you need to cancel or change a lesson. Before publishing, insert your actual cancellation notice period and any fee here. Tell customers the same policy before they confirm a booking. Any fee must be clearly disclosed and consistent with applicable law.

If we need to cancel or change a booking because the instructor or vehicle is unavailable, we will offer a suitable new time or refund any amount paid for the service we cannot provide. If VicRoads changes or cancels your test, contact us promptly so we can discuss the available options for the instructor vehicle and any warm-up lesson.

Learner responsibilities and safety

You must be legally permitted to drive for the lesson or test and comply with applicable road rules and licence conditions. Tell us before a session about any condition or circumstance that could affect your ability to drive safely. Please arrive on time and follow reasonable safety instructions from the instructor.

We may pause or end a session if continuing would be unsafe or unlawful. We will discuss any charge for a session that cannot continue in light of the circumstances and your rights under applicable law. Tell us about any required support or accessibility needs when booking so we can discuss whether we can accommodate them.

Lessons, test preparation and results

Lessons are tailored to your experience and goals, but progress varies. Practice on or around roads used for tests does not mean a particular route will be used in your assessment. VicRoads conducts and decides the result of the practical driving test. We cannot guarantee that you will pass or obtain a licence.

Not passing a test, by itself, does not mean a completed lesson or properly supplied test-day service will be refunded. This does not affect your rights if a service fails to meet a consumer guarantee or another legal requirement.

Pickup, timing and test-day vehicle

Pickup and drop-off are available where agreed as part of your booking and may depend on distance and schedule. If you arrive late, the lesson may still need to end at the agreed time; we will discuss what is practical. Test-day vehicle use depends on the vehicle being available, roadworthy and suitable for the assessment. Tell us promptly if your test date, time or location changes.

Consumer guarantees and concerns

Our services come with guarantees under the Australian Consumer Law, including that they will be provided with due care and skill. If you believe there is a problem with a service, contact us so we can review it and provide any remedy required by law. These terms do not exclude, restrict or modify any right or remedy that cannot lawfully be excluded.

Website information and third-party links

We try to keep website details accurate, but lesson availability and service details can change. Confirm the current details with us before booking. Links to external websites, including VicRoads and WhatsApp, are provided for convenience; those services have their own terms and privacy practices.

Contact

For bookings or questions about these terms, contact trainerforhade@gmail.com or 0426 199 493.

These terms are governed by the laws of Victoria, Australia, subject to any mandatory rights that apply to you.

How we handle your personal information is explained in our Privacy Policy.